This post is going to be a lot of bitching and moaning. Feel free to skip if you aren’t in the mood to hear me kvetch.
A couple of weeks ago I posted a rant about how the Nook Glowlight is a big step in the wrong direction, as least as far as my ereader needs are concerned. Long story short, in spite of a much better battery life, the Glowlight limits how much of the internal memory can be used for files that aren’t Nookbooks, things like screensavers or, say, third party books. Hint: not nearly enough.
I could only load about 2/3 of my third party books on it. At the time, all of these would fit on the first generation Nook. (I’ve since filled the device memory.) The Glowlight (what Freudian slip is making me keep typing Blowlight?) does not allow for a memory card. Time to switch to a different brand of ereader.
The logical thing would be a Kindle, except that all of my third party books are in EPUB format. Plus, none of the Kindles I looked at would allow the addition of a memory card. (I’m talking ereaders, not tablets.)
I did some research on Kobo, but they were a little pricey. Then I noticed yesterday that they had the Aura on sale, which does allow the insertion of a memory card. While I’m not willing to pay the full retail price, especially since I would rather have the Aura HD which is more expensive, I was willing to shell out the sale price.
So I set up a Kobo account and ordered one. The transaction was declined. I thought it was a security thing with my credit card, so I called to authorize the payment. No, the payment went through. After a day of emails and phone calls to Kobo that didn’t really go anywhere, I called the credit card company to cancel the payment. Turns out that after I talked to them yesterday, the payment was automatically canceled.
I decided to give it one more try, and this evening I sent a new order in to Kobo. During the checkout process, I realized what the problem was. I had put my home address (i.e., the shipping address) in for the billing address. I use a PO box for most of my mail, certainly for things like credit card bills.
Well, duh! No wonder the credit card transaction was declined. The billing address I entered didn’t match the billing address on the credit card account. Proof that you have to be smarter than what you’re working with. Which, as least as far as yesterday is concerned, I wasn’t.
So I entered the correct information in the correct places. I clicked the final SUBMIT button.
And the order didn’t go through.
Kobo refused to accept a PO box. Not as a shipping address, because I put my home address for that. As the billing address. You know, the billing address that my credit card company declined yesterday because it wasn’t a PO box.
There is no number to call to make a direct order. Which means I wont’ be buying a Kobo. So there is no ereader that meets my needs that is available.
I will continue using my first generation Nook. At least the battery dies. (I suspect you can’t get batteries for the original Nook anymore.) Or until someone comes up with an ereader that has a long battery life, will let me add a memory card, and actually is willing to take my order.
Until they do, I have a message to all B&N, Amazon, and Kobo: a pox on all your houses.